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FEATURED EMPLOYERS |
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Tree Room Back Server
Closing Date: Jan. 11, 2009
| Company: | Sundance |
| Job Location: |
Sundance - Utah County |
| Employment Type: | Year-Round - Part Time |
| Salary Range: | $5.00/Hour + Tips |
| Benefits: | Yes |
Description: | Shift:
Variable shifts Monday through Sunday
4:00 PM until 11:00 PM (approximately)
Part-Time, Year Round position
MUST BE AVAILABLE WEEKENDS & HOLIDAYS
SUMMARY
Greeting and interacting with guests as part of a service team to create a memorable experience for the guest by exhibiting remarkable personal skills and providing exceptional service in a casual and professional environment.
Primary duty is to assist and support the captain and front server, ensuring that the captain remains on the floor at all times.
| Duties: | ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Warmly greets each Tree Room guest.
Possesses exceptional guest service skills to create a positive Sundance Experience for each guest.
Performs assigned opening and closing sidework.
Assists in the service and clearing of food courses as directed by captain.
Responsible for water and bread service.
Responsible for setting the dining room and clearing and resetting of tables.
Responsible for stocking service stations and bussing trays.
Exhibits job and product knowledge sufficient to provide guest with accurate information in all aspects of food, service and resort information.
Exhibits self confidence to the degree necessary to handle a variety of situations in a positive and professional manner.
Completes cleaning and closing responsibilities as directed by captains and management.
Ensures proper sequence of service for all guests.
Exhibits a positive attitude when speaking about guests, fellow employees and management.
Knowledge and compliance of Utah Liquor laws required.
ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:
Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service guidelines, and values.
Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.
Be able to work a flexible schedule, work well under pressure, meet deadlines.
Possess the necessary social skills to work with a broad based constituency and provide excellent service to all internal and external guests.
Demonstrate cooperative behavior with colleagues and supervisors.
Keep information confidential as directed in the confidentiality agreement and furthermore support and comply with all Sundance policies, procedures, and standards.
Protect Sundance assets.
Be an ambassador of Sundance inside and outside of work.
ENVIRONMENTAL COMMITMENT
Support and participate in environmental programs associated with position: minimizing waste, recycling, energy conservation, purchase and use of sustainable products, education on environmental ethic, support vendors with similar ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats.
DRESS CODE
Sundance recognizes the impact that our image has on the guest’s impression of the resort and the perception of our ability to provide professional service to our clientele. In order to best promote a positive, professional image that meets Sundance guest’s expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:
All aspects of the Personal Appearance policy (SPL#50) must be in compliance.
Staff is required to wear nametags at all times while on duty.
Clothing must be unwrinkled and clean, and in good condition (no rips, tears, or frays regardless of whether accidental or fashionably placed).
Blue jeans are permitted if no standard uniform is required.
Men’s shirts must be tucked in.
Appropriate skirt length is from the knee to the ankle- if no standard uniform is required.
A tailored fit is required of all clothing
Tank tops, halter tops, tube tops, and spaghetti straps are prohibited.
Sleeveless shirts are not permitted for females.
Bare midriffs are prohibited.
Proper footwear for your department is required.
Dress sandals are permitted for females.
Flip flops are prohibited in all areas.
Tennis shoes are prohibited unless there is a business need (ie: Mtn Ops)
No large jewelry.
Hair must be clean and combed. Long hair must be worn off the face
Clean shaven or trimmed beard for men, no stubble
Pants/shirts must be free of stains, frays or holes
Pants/shirts must be clean and pressed
Employees must be showered with clean teeth, fresh breath, clean hands and nails
Tree Room server standard uniform is… khaki pants, black small buckled belt, black dress shoes, black socks, Tree Room shirt, white under shirt, and black apron.
Failure to comply with the dress code policy or enforce dress code and personal appearance policies with their staff, may result in disciplinary action up to and including termination.
DISCLAIMER
This is a general description of this job. All employees of SUNDANCE PARTNERS LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.
| Qualifications: | QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
No prior food service experience necessary.
Must have considerable schedule flexibility.
Must have high personal cleanliness standards.
EXPERIENCE DESIRED
Some prior food service experience in a full service restaurant.
Experienced in service of wine, liquors and beer.
Prior experience with Micros, Aloha, or equivalent P.O.S. system.
TECHNICAL/COMPUTER SKILLS
CERTIFICATES, LICENSES, REGISTRATIONS
Must have or obtain a current food handlers permit within 30 days of employment.
Must have or obtain a current alcohol service permit within 30 days of employment.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
ENVIRONMENTAL COMMITMENT
Support and participate in environmental programs associated with position: minimizing waste, recycling, energy conservation, purchase and use of sustainable products, education on environmental ethic, support vendors with similar ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear and taste or smell. The employee frequently is required to climb or balance and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet.
OTHER QUALIFICATIONS
Must be 21 years of age or older
Sundance Resort is an EOE. |
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