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FEATURED EMPLOYERS

Deli Supervisor


   Closing Date: Dec. 31, 2008

Company:Sundance
Job Location: Sundance - Utah County
Employment Type:Year-Round - Full Time
Salary Range:$9.00 - $12.00/hour
Benefits:Yes

Description:

Shift:

Full-time, Year Round position
AM & PM Shifts
Monday through Sunday
Must be available weekends and holidays

SUMMARY
Greeting and interacting with guests to provide exceptional service in a casual and professional environment.
Assist deli manager in training new employees and supervise employees for specific shifts.

Duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Warmly greet and engage each guest.
Assist guests with selection and purchases of grocery/deli items.
Prepare food products, i.e. sandwiches, picnics to go, coffee, drinks etc. following sanitation procedures.
Provide helpful and friendly service to guest.
Knowledge of prepared and packaged products to better serve guests.
Enter orders in point of sale system, collect payment, provide correct change, and obtain signatures as appropriate for payment type.
Responsible for maintaining an accurate and balanced bank.
Answer phones exhibiting proper phone etiquette and professionalism.
Take phone orders ensuring accuracy and timeliness of delivery or pick up.
Perform all necessary opening and closing responsibilities to ensure efficient operations.
Knowledgeable about all aspects of the resort: lodging, dining, mountain recreation, activities, etc. to effectively answer guest inquiries.
Knowledge and compliance of Utah liquor laws.
Trains new employees to ensure quality of product and service.
Responsible for setting a good example and ensuring that all safety and sanitation standards are met.
Responsible for obtaining and documenting food handler permits and any other licenses required by law.
Knowledge and compliance of Utah liquor laws.
Assist manager in creating and administering deli policies and procedures.
Assist in ordering and stocking products.

ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:
Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service guidelines, and values.
Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.
Be able to work a flexible schedule, work well under pressure, meet deadlines.
Possess the necessary social skills to work with a broad based constituency and provide excellent service to all internal and external guests.
Demonstrate cooperative behavior with colleagues and supervisors.
Keep information confidential as directed in the confidentiality agreement and furthermore support and comply with all Sundance policies, procedures, and standards.
Protect Sundance assets.
Be an ambassador of Sundance inside and outside of work.

SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Complete all applicable paperwork for the above responsibilities and submit to HR in a timely manner.
Directly supervises employees in the Deli. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

ENVIRONMENTAL COMMITMENT
Support and participate in environmental programs associated with position: minimizing waste, recycling, energy conservation, purchase and use of sustainable products, education on environmental ethic, support vendors with similar ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats.

DRESS CODE
Sundance recognizes the impact that our image has on the guest’s impression of the resort and the perception of our ability to provide professional service to our clientele. In order to best promote a positive, professional image that meets Sundance guest’s expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:

All aspects of the Personal Appearance policy (SPL#50) must be in compliance.
All employees are required to wear nametags at all times while on duty.
Clothing must be unwrinkled and clean, and in good condition (no rips, tears, or frays )
Jeans are permitted
Any colored shirts are permitted
Shirts with logos are not permitted
Closed toed shoes are required

DISCLAIMER
This is a general description of this job. All employees of SUNDANCE PARTNERS LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.

Qualifications:

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to six months related experience and/or training; or equivalent combination of education and experience.

TECHNICAL/COMPUTER SKILLS
Point of sale system experience. Proficiency in word processing, spreadsheets, internet navigation and electronic mail.

CERTIFICATES, LICENSES, REGISTRATIONS
Must have or obtain a current food handlers permit within 30 days of employment.
Must have or obtain current alcohol service permit within 30 days of employment.

LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must have the ability to communicate effectively and constructively with employees and customers

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Must have the ability to handle several projects at one time.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

OTHER QUALIFICATIONS
Must be 21 years of age or older

Sundance Resort is an E.O.E.
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